Disagreements or conflicts

The only conflict or miscommunication that I have experience is every month we have to send monthly reports into the state. These records determine if our schools are funded. Each school has a clerk that submits the report. I work with the high school clerk who thinks her way of doing the records are the only correct way of doing them. I tried to explain to her if I do them a little different I still get the same results. She kind of still believed her way is the only way of getting them done, because she has done the same job for over twelve years.

In order to resolve this conflict I used the 3R’s. I reminded her that everyone does their jobs in a different way. Even though she had twelve years of experience I still had to learn how to do it my own way and feel comfortable doing the job.  I do respect her opinion. I have learned so much from her and I trusted her ability to get the job done because of her many years of experience doing the job. I wanted to gain her trust in me and my abilities to the job my way and get the same results.  After she saw that I knew what I was doing the feeling of the job being done and reports getting in on time, the feeling of trust were reciprocal for the both of us.